Should I backup online?

Until recently I kept all my files on an external hard drive. So far, so good. Last year my laptop just stopped working. One day it was fine and the next day kapowee it won't boot up. Lost everything. Luckily I had copied a lot of my files onto Microsoft's SkyDrive so that was great. But I hadn't been diligent about keeping it updated and unfortunately lost a lot of information. After that happened I decided to stop using my local hard drive and use an external hard drive. I was feeling pretty smart about that when one day my husband brought up the idea that ... even an external hard drive can fail. Duh, why didn't that occur to me? Now I'm using Microsoft Mesh. It's a free service and I'll admit it doesn't give you much space and isn't real easy to figure out but at least I could recover my files if I needed to.

What's your story? Are you backing up your files? According to a recent article by Kim Komando

• 43% of people lose irreplaceable files every year
• Only about 3 out of 100 stolen laptops are recovered
• Thousands of files are lost every year to disasters like fires, floods, etc.
• Up to 13% of hard drives crash in their first year

Kim recommends an online service called Carbonite. We like using MozyPro for our business and may be switching for our personal use as well. But what ever you decide to use - just use something. Don't find yourself in that 43% category with no backup of your data. Here are a few ideas:

• Online backups (like Carbonite, or MozyPro)
• Online backups for free - Microsoft's SkyDrive, or Mesh
• Copy files to an external hard drive
• Copy files to a CD or DVD

One further note I would add is to be sure and backup your email and contact information. That is one of the things I lost when my laptop crashed - I still don't have all the contacts back - and there were lots of emails that I was keeping and now can't recover.

Windows 7 Upgrade Confusion

Read an article from ComputerWorld by Gregg Keizer about some confusion with upgrading to Windows 7. Evidently a company called Digital River was offering discounted downloadable upgrades to students for Windows Version 7. 100's of customers complained that they were receiving an error message when trying to install the upgrade. According to Digital River and Microsoft, the problem occurs when students purchased a 64 bit version of Windows 7 to download onto their 32 bit existing versions of either Vista or Windows XP. I have to admit, I probably would make the same mistake and was curious about the difference between 32 bit and 64 bit. So I typed into Google (gotta love that!) "Difference Between 32 bit and 64 bit Windows". Amazingly an article from Microsoft popped up and I read all about it! Evidently some 32 bit computers are capable of running 64 bit but some are not able to. I decided to check out my own laptop. Here were the instructions: Open your Control Panel (by clicking first on the Start button) and go into Systems Maintenance. Click on Performance Information and Tools. View and Print Details. In the System Section you can read if you are running 32 or 64 bit and whether your computer even has the capability of running 64 bit. Be sure to check it out before downloading your upgrade. Digital River mentioned they would give refunds so if you ran into this problem read the article - it gives instructions on how to get that refund.

Go Ahead

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Go Ahead

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Cyber Insurance

Great article by Kim Komando. She lives in Phoenix AZ and is fabulous at teaching about computers and technology! Enjoy the article and you may also want to visit her website or facebook account! http://j.mp/V4nqH

proAktivR Basics

proAktivR Questions and Answers
the low cost solution to a healthy computer network

What exactly does proAktivR do?
Our computer services are very simple. We remotely watch over and verify accuracy in 4 basic areas: (1) Data Backup and Recovery (2) Virus’ (3) Software Patches and Updates (4) User Activity & Compliance with corporate IT policies. Your company’s future may be in jeopardy if you are exposed in even one of these areas. Don’t risk it! Call in the watchdogs!

I think we already do backups. Why would I need to sign up for your Backup Monitoring & Verification?
Many companies THINK they have a backup routine. Many companies, unfortunately, have to learn the hard way that their “backups” haven’t been running properly, if at all. We analyze your data and configurations, set you up on a good backup routine either on equipment at your office, or online through our affiliation with Mozypro. We then monitor your backups EVERY DAY to make sure they have executed properly and backed up all data as required. We communicate with your contact person EVERY DAY letting them know the status of the backup and if there have been any problems that need to be addressed.

Why would I need your Virus Protection Monitoring & Verification? I already have virus software.
Virus protection in this day and age is of vital importance – second only to data backups. In a corporate network environment simply running standard virus software is not enough. Similar to our Backup Service, our Virus Service will monitor your systems in detail on a weekly basis. We make sure your anti-virus software is running and up to date with the most recent virus definitions. We analyze activity on your systems and watch for possible risks and threats. We communicate with you weekly with status updates and advice on action items.

What is the Software Patches and Updates Monitoring & Verification?
Software Patches and Updates go hand in hand with keeping an eye on virus activity. Unfortunately, there are people out there looking for opportunities to send viruses your way and compromise your corporate information. These “hackers” can find “holes” in software and voila, your information has been compromised. Microsoft software holds the biggest lure for such hackers. Fortunately Microsoft knows this and is dedicated to providing free patches and updates for their customers. We keep you current on these updates and patches and communicate the status weekly.

Why would I need you to Monitor & Verify User Compliance with our corporate IT policies?
Using software that is installed on workstations at your place of business, we track and monitor activity, including internet sites visited, email sent and received, files opened from emails, anything that happens on the computers will be tracked. You decide the level of monitoring based on your corporate policies. Why do you need this? Keeping your systems and information safe and running well means making sure employees are not compromising your company through risky behavior. It’s not about looking over employees shoulders; it’s about protecting your business and your information. It’s about figuring out why one particular computer seems to crash constantly - costing you time and money with your IT person. We monitor this activity, keep you abreast to what’s going on, and give you our expert advice on how to make corrections and educate your employees.

Contact Us For more information on proAktiv R services please contact Kristin Qualls at advantage@proaktivr.com or call 425-788-1181. Even if you are not interested in our services right now – I welcome your friendship! Maybe you can find some helpful tidbits from posts I’ve made or maybe we just enjoy chatting back and forth once in awhile! www.kristinqualls.com (my blog) www.facebook.com/kristinqualls www.twitter.com/kristinqualls

Are Employee's Compromising your Data?

You've heard it before - company get's attacked by virus - data integrity is compromised. How does it happen? Why are companies so vulnerable to these attacks? According to an article by Information Week Business Technology, the problem may lie with your employees.

"The findings from a global security study on data leakage revealed that the data loss resulting from employee behavior poses a much more extensive threat than many IT professionals believe."

"In the hands of uninformed, careless, or disgruntled employees, every device that accesses the network or stores data is a potential risk to intellectual property or sensitive customer data. Magnifying this problem is a disconnect between the beliefs of IT professionals and the realities of the current security environment for countless businesses. The new findings show that "insider threats" have the potential to cause greater financial losses than attacks that originate outside the company.

As a company committed to helping neutralize these threats, we have long encouraged our customers to write policies and procedures in respect to internet and email usage. The best and most safe route is to restrict usage of the internet to those websites that your IT professional has already researched and deemed "safe". Set employees up without administrator access rights such as installing programs and downloading files. Restrict email attachments - possibly setting up an alternative way for receiving them. There are many options you can discuss with your IT professional. Of course, in reality, you can't restrict employees to the extent that their hands are tied and they can't even do their jobs and use the awesome technology at their disposal to assist and empower them to do their work. It's a fine balance and one that each company has to explore for themselves - deciding what level of risk they are comfortable with.

Maybe you have questions about security risks and how vulnerable your company is ... maybe you know that you have some level of protection but are worried about if it's even working properly - do you even have your data backed up - are you sure?

Call or email us - we'd love to visit with you and suggest ideas you can do yourself - or we have services to address these areas if that is what you feel will work for you company. What ever you do, don't ignore IT Security - it could mean the difference between being in business and going out of business.

www.proaktivr.com

http://www.facebook.com/pages/proAktiv-R/35370458485

advantage@proaktivr.com

Leading by Serving

In my bathroom is a nice basket where I toss all of my magazines, including the Costco Connection. When I have time to myself (tee hee) I pick up one of those magazines and scan through them. TheAugust 2009 Costco Connection sat in that basket for quite a few weeks - getting superceeded by my Ladies Home Journal (nice reading material!).

Recently I was cleaning out the basket and the front of that Costco Connection caught my eye. Ralph Broetje was pictured front and center. Broetje "First Fruits" Orchards is solid to its core was the title. Ahhh - that was the orchard where my daughter, Ashley, did a mission trip with our church, Washington Cathedral, one fall to pick apples and donate them to needy families. Little did I know that what I was about to read would start me on a path - a wonderful path - an exciting path - a path of Servant Leadership inspired by 2 of the most sincere and humble people I've had the pleasure of speaking with.

I wondered if Ralph Broetje would even be willing to talk with me on the phone. I was a bit nervous to call after reading about his $80 million apple and cherry orchard business. Tentatively, I dialed Broetje Orchards but my nervousness was quickly disarmed with Ralph's quiet and gentle demeanor. In the background I could hear employees calling across the room to each other about the business at hand ... farming apples! I pictured a large barnlike structure with an old fashioned dialing phone in the corner that when ringing, got picked up by who ever happened to walk by. Someday I'd like to visit that office and see what it looks like in person!

Ralph deferred me to his wife, Cheryl, not because he didn't have time to talk with me, but because in his mind she was the one with the passion for the leadership model their business followed - servant leadership. He even gave me her cell phone number! I'm still on my inspirational high from my conversation with Cheryl. No wonder the Lord is blessing their business - their business model is one that my husband, Chester, and I are excited to learn more about and to build our business on the same foundation.

Hopefully you will click on the link above and read the Costco article for yourself if you haven't already. I pray you are as inspired as I am about what you will read. Maybe we can change the world - the way Jesus instructed us to - one person at a time - and with great passion and conviction.