proAktivR Questions and Answers
the low cost solution to a healthy computer network
What exactly does proAktivR do?
Our computer services are very simple. We remotely watch over and verify accuracy in 4 basic areas: (1) Data Backup and Recovery (2) Virus’ (3) Software Patches and Updates (4) User Activity & Compliance with corporate IT policies. Your company’s future may be in jeopardy if you are exposed in even one of these areas. Don’t risk it! Call in the watchdogs!
I think we already do backups. Why would I need to sign up for your Backup Monitoring & Verification?
Many companies THINK they have a backup routine. Many companies, unfortunately, have to learn the hard way that their “backups” haven’t been running properly, if at all. We analyze your data and configurations, set you up on a good backup routine either on equipment at your office, or online through our affiliation with Mozypro. We then monitor your backups EVERY DAY to make sure they have executed properly and backed up all data as required. We communicate with your contact person EVERY DAY letting them know the status of the backup and if there have been any problems that need to be addressed.
Why would I need your Virus Protection Monitoring & Verification? I already have virus software.
Virus protection in this day and age is of vital importance – second only to data backups. In a corporate network environment simply running standard virus software is not enough. Similar to our Backup Service, our Virus Service will monitor your systems in detail on a weekly basis. We make sure your anti-virus software is running and up to date with the most recent virus definitions. We analyze activity on your systems and watch for possible risks and threats. We communicate with you weekly with status updates and advice on action items.
What is the Software Patches and Updates Monitoring & Verification?
Software Patches and Updates go hand in hand with keeping an eye on virus activity. Unfortunately, there are people out there looking for opportunities to send viruses your way and compromise your corporate information. These “hackers” can find “holes” in software and voila, your information has been compromised. Microsoft software holds the biggest lure for such hackers. Fortunately Microsoft knows this and is dedicated to providing free patches and updates for their customers. We keep you current on these updates and patches and communicate the status weekly.
Using software that is installed on workstations at your place of business, we track and monitor activity, including internet sites visited, email sent and received, files opened from emails, anything that happens on the computers will be tracked. You decide the level of monitoring based on your corporate policies. Why do you need this? Keeping your systems and information safe and running well means making sure employees are not compromising your company through risky behavior. It’s not about looking over employees shoulders; it’s about protecting your business and your information. It’s about figuring out why one particular computer seems to crash constantly - costing you time and money with your IT person. We monitor this activity, keep you abreast to what’s going on, and give you our expert advice on how to make corrections and educate your employees.
Contact Us For more information on proAktiv R services please contact Kristin Qualls at advantage@proaktivr.com or call 425-788-1181. Even if you are not interested in our services right now – I welcome your friendship! Maybe you can find some helpful tidbits from posts I’ve made or maybe we just enjoy chatting back and forth once in awhile! www.kristinqualls.com (my blog) www.facebook.com/kristinqualls www.twitter.com/kristinqualls
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